Beyond star ratings. Operational truth.

RevueIQ is not a reputation management tool. It is a reverse benchmarking engine that reads between the lines of client feedback.

Solicitation Detection

A critical differentiator. RevueIQ classifies each review as solicited or organic using timing analysis, language patterns, content depth, post-resolution timing, and verification status. Each review is assigned a probability between 0.0 and 1.0.

See your true organic score alongside your overall score

Understand the real gap between solicited and organic experience

Benchmark competitors on genuine feedback, not review generation

Staff Identifcation

The AI identifies staff names in reviews and builds performance profiles, handling privacy-sensitive data with care. Positive mentions are tracked openly for recognition. Negative mentions trigger private alerts only.

Pattern detection across staff, practice areas, and time periods

Positive recognition surfaced for team morale

Negative alerts to designated manager only — never on public dashboards

Data classified as sensitive with restricted access

Competitor Benchmarking

Monitor up to five competitor profiles through the identical analytical pipeline. Compare on RevueIQ Score dimensions, not just star ratings. See how your real client experience stacks up against the sector.

Like-for-like comparison across all six dimensions

Rolling sector average for true benchmarking

Solicited vs organic comparison across competitors

Identify where you outperform and where you're exposed

CAPABILITIES